Role details
- Operated and provided support for two IBM AS/400e midrange computers running OS/400
- Created reports using IBM Cognos 8 BI Query Studio
- Monitored network connections and system resources
- Oversaw the daily processing of interest on mortgage loans for Wachovia and other third-party lenders
- Coordinated on-site and off-site media movement for entire IT department
- Maintained detailed records and logs for disaster recovery
- Provided support for control unit connected terminals, printers, PC’s, and other networked devices
- Supported application developers